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Meet the Team

Meet Our Experts Management Team and Department Leads


Marrin Mason Marrin Mason

Office Manager

Marrin joined the Experts team in 2020 as an Administrative Assistant and came to us with a background that included both managing people as well as managing tasks. She is highly motivated to deliver results that help the business grow and loves clear goals she can target. In 2022 she became the Office Manager, responsible for providing managerial support to the administrative and project management staff. She utilizes her communication and relational skills to ensure that our team and our outside partners have everything they need to be efficient and successful.

Tom Thomas Dowdy

Project Manager

Tom joined Experts In Your Home in 2012 as a Journeyman Carpenter and transitioned into Project Management and Estimating role. With 15 years of construction knowledge, Tom has developed a unique set of skills, enabling him to excel in this position. Tom has a passion for helping people improve their quality of life by guiding them through the home renovation process.

Jason Jason Carr

lead Estimator

Jason joined the Experts In Your Home Team in 2013. Jason has 16 years of construction experience, building everything from sheds to shopping centers. Jason has a strong connection to the Paradise/Chico community and is regularly involved in multiple community events. His unique experiences allow him to lead teams of technicians on all manner of projects with great success.

Jesse ChavezJesse Chavez

project manager 

Jesse joined Experts In Your Home in 2016 as a Carpenter. He quickly advanced into a leadership role and now our the Manager over our smaller projects. Jesse has more than 15 years of residential construction and remodeling experience. He is known for his calm demeanor, swift problem-solving skills, and can-do attitude.

Ricardo AlvaradoRicardo Alvarado

project manager, flooring department manager

Ricardo joined the Experts In Your Home in 2017 with the maintenance department. He has 8 years of experience in construction from flooring to carpentry. His favorite thing about working with Experts is connecting with customers and taking their visions and turning them into a reality. Outside of work, his interests include boating, playing sports, and spending time with his family.

Scott EitelScott Eitel

service manager

Scott joined Experts in Your Home in 2020. Over 47 years ago, Scott started out with a large company in San Jose cleaning air ducts, washing trucks, and sweeping floors. As his skill and experience grew, so did his love for learning, growing, and helping people get comfortable in their own homes. Scott has also enjoyed making a few friends along the way and it continues to be a great experience.

Jody BillingsJody Billings

cleaning department manager

Jody joined The Hignell Companies in September of 2004. She loves the interaction being out, meeting new customers, and doing estimates for their needs. When the job seems too big, she loves to make it happen by meeting customers’ needs and making the impossible possible. And if customers have dogs, she is even more excited!

Shawn SmithShawn Smith

paint department manager

Shawn joined Experts in Your Home in 2021. He has been painting in Northern CA since 1995 and been a licensed contractor since 2008. He has a depth of experience in interior, exterior and cabinetry painting as well as in the residential, commercial, and public works sectors. Shawn especially enjoys detail-oriented painting, the customer relational side of his work as well as generating solutions. At work, he likes working with a team and completing projects. In his personal time, he enjoys mountain biking and spending time with family.