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Meet the Team

Meet Our Experts Management Team and Department Leads

David David Wymore

chief operations officer

David is the COO of The Hignell Companies, and oversees all divisions including Experts in Your Home. He has deep understanding of the Experts division as he originally joined Experts In Your Home in 2017 as a Field Engineer. He moved up to becoming the Operations Manager which included oversight of all projects and Project Managers as well as the construction process and quality control. Before joining the Experts team, David had ten years of experience with managing large-scale commercial and industrial construction projects.  

MiaMia Ramirez

Operations Manager

Mia joined Experts in Your Home in 2017 as a Projects Assistant. Mia has 8 years of management experience and finds great joy in leading large teams. Mia brings a unique set of skills to the position, and in addition to the Operations Manager, she is also the Head Kitchen and Bathroom Designer at Experts in Your Home. With her passion for development and innovation, Mia is dedicated to creating a great company for employees to work for and customers to work with.

ShaneShane Struble

senior construction manager

Shane joined the Experts in Your Home team in 2020. A Durham native, Shane has spent much of his career in Northern California. He has experience working on a wide array of project types including large commercial builds, agricultural and industrial projects, as well as residential projects of varying sizes. His diverse experience, easy-going manner, and organizational skills all help to make Shane a well-rounded project manager. In his spare time, Shane enjoys being outdoors and fishing.

RoyRoy Strop

Senior Service department Manager

Roy joined Experts In Your Home in 2014 as the Director of Outside Sales and Customer Experience. He has since transitioned to supervising various trades and maintaining a positive customer experience. Roy is very customer-focused and has experience in varied industries which allows him to find unique solutions to help customers navigate tricky situations. He also enjoys connecting with the local culture, engaging in community events, and sharing his interest in the musical community.

Tom Thomas Dowdy

Project Manager & Estimator

Tom joined Experts In Your Home in 2012 as a Journeyman Carpenter and transitioned into Project Management and Estimating role. With 15 years of construction knowledge, Tom has developed a unique set of skills, enabling him to excel in this position. Tom has a passion for helping people improve their quality of life by guiding them through the home renovation process.

Jason Jason Carr

Project Manager, and Estimator

Jason joined the Experts In Your Home Team in 2013. Jason has 16 years of construction experience, building everything from sheds to shopping centers. Jason has a strong connection to the Paradise/Chico community and is regularly involved in multiple community events. His unique experiences allow him to lead teams of technicians on all manner of projects with great success.

MeloniMeloni Coen


Meloni joined the Experts In Your Home team in 2019. Meloni has worked in the construction industry for over 20 years. She specializes in doors, windows, and hardware but has experience in many categories from foundation to finish. Meloni is people-focused and believes in providing exceptional customer service.

Jesse ChavezJesse Chavez

project manager: small projects 

Jesse joined Experts In Your Home in 2016 as a Carpenter. He quickly advanced into a leadership role and now our the Manager over our smaller projects. Jesse has more than 15 years of residential construction and remodeling experience. He is known for his calm demeanor, swift problem-solving skills, and can-do attitude.

Ricardo AlvaradoRicardo Alvarado

project manager, flooring department manager

Ricardo joined the Experts In Your Home in 2017 with the maintenance department. He has 8 years of experience in construction from flooring to carpentry. His favorite thing about working with Experts is connecting with customers and taking their visions and turning them into a reality. Outside of work, his interests include boating, playing sports, and spending time with his family.

Scott EitelScott Eitel

hvac department manager

Scott joined Experts in Your Home in 2020. Over 47 years ago, Scott started out with a large company in San Jose cleaning air ducts, washing trucks, and sweeping floors. As his skill and experience grew, so did his love for learning, growing, and helping people get comfortable in their own homes. Scott has also enjoyed making a few friends along the way and it continues to be a great experience.

Jody BillingsJody Billings

cleaning department manager

Jody joined The Hignell Companies in September of 2004. She loves the interaction being out, meeting new customers, and doing estimates for their needs. When the job seems too big, she loves to make it happen by meeting customers’ needs and making the impossible possible. And if customers have dogs, she is even more excited!

Shawn SmithShawn Smith

paint department manager

Shawn joined Experts in Your Home in 2021. He has been painting in Northern CA since 1995 and been a licensed contractor since 2008. He has a depth of experience in interior, exterior and cabinetry painting as well as in the residential, commercial, and public works sectors. Shawn especially enjoys detail-oriented painting, the customer relational side of his work as well as generating solutions. At work, he likes working with a team and completing projects. In his personal time, he enjoys mountain biking and spending time with family.

Kyle Madson Kyle Madson

electrical department lead

Kyle joined Experts in Your Home in 2019. He is a Northwest Lineman College Graduate, Class of 2017. Kyle has 4 years of experience in the Commercial/Residential/Agricultural Electrical trade. His favorite part of the job is working closely with our customers, and the appreciation they give us for solving their issues.

Joshua MillerJoshua Miller

Plumbing Estimator / Plumbing Lead

Josh joined the Experts team in 2022 and brings with him 17 years of plumbing experience. He enjoys providing outstanding service and standing out among others in the field. He specializes in remodel work, but is also an expert at all things related to plumbing in residential homes. His goal is to bring his superior work ethic to every job.